01Introduction
This Privacy Policy describes how EnergyPricing ("we," "our," or "us") collects, uses, and protects your information when you use our iOS application. EnergyPricing helps users in the Netherlands track real-time electricity and gas prices to optimise their energy costs on dynamic-rate contracts.
02Information we collect
What you provide
- App settings: custom fees, tax rates, and contract details you enter to personalise calculations.
- Preferences: display settings, notification preferences, and widget configurations.
- Feedback: comments, suggestions or bug reports you submit through the feedback form.
Automatic
- Energy price data: live prices fetched from public Dutch energy market sources.
- App usage: anonymous performance and crash data to improve the app.
- Device info: iOS version, device model and app version for compatibility and support.
What we don't collect
- Personal identifiers (name, email, phone number).
- Location or GPS data.
- Your home's actual energy consumption.
- Financial or payment information.
- Data from other apps or websites.
03How we use it
- Service: show accurate prices and cost calculations based on your settings.
- Personalisation: match the app to your provider and contract.
- Improvement: analyse anonymous usage to fix bugs and improve features.
- Widgets: keep Home Screen and Lock Screen widgets up to date.
- Support: respond to feedback and provide technical help.
04Storage and security
Local storage
Most of your data is stored locally on your device using iOS's secure storage. This includes your custom settings, preferences and cached price data for offline access.
Security measures
- All data transmission uses HTTPS encryption.
- We follow iOS security best practices for data storage.
- No sensitive personal information is transmitted to our servers.
05Sharing and third parties
Third-party services
- Energy price sources: public Dutch energy market data providers for live pricing.
- Apple services: App Store, CloudKit (for settings sync if enabled), and iOS analytics.
- Crash reporting: anonymous crash reports to improve stability.
Our policy
We do not sell, trade or otherwise transfer your personal information to third parties. We only share data when required by law, to protect our rights, property or safety, or with your explicit consent.
06Your rights and choices
Data control
- Settings: modify or delete your app settings at any time.
- Deletion: uninstalling the app removes all locally stored data.
- Analytics: disable analytics in iOS Settings → Privacy & Security → Analytics & Improvements.
Requests
For any data-related requests, questions about your information, or to exercise your privacy rights, use the feedback form.
07Children's privacy
EnergyPricing is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us immediately.
08International users
EnergyPricing is designed for the Dutch energy market. While the app is accessible from anywhere, the price data and calculations are only relevant for Netherlands-based users with Dutch dynamic-rate contracts.
09Changes to this policy
We may update this Privacy Policy from time to time. We'll update the "Last updated" date, and for material changes we'll notify users through the app or this website. Your continued use of the app after changes indicates acceptance of the updated policy.
10Compliance
This Privacy Policy is designed to comply with:
- General Data Protection Regulation (GDPR).
- Dutch Personal Data Protection Act (UAVG).
- Apple App Store privacy requirements.
- iOS privacy and security guidelines.